01. Introduction
This Privacy Policy explains how Wizziosoft Solutions collects, uses, stores and protects personal information when you visit this website, submit an enquiry or communicate with the studio.
Wizziosoft Solutions Ltd, trading as Wizziosoft Solutions, provides website development, SEO and digital marketing services. Registered address: 14 Boughey Road, Stoke-on-Trent, ST4 2BQ.
02. Information we collect
Depending on how you use the website, we may collect:
- Your name, email address, company name and website address.
- Information you submit through a contact or project enquiry form.
- Communication records, project requirements and files you choose to share.
- Technical information such as IP address, browser type, device, pages visited and referral source where analytics or security tools are used.
- Marketing and advertising interaction data where consent and applicable law allow it.
03. How we use information
Personal information may be used to:
- Respond to enquiries and assess project suitability.
- Prepare proposals, deliver services and manage client relationships.
- Operate, secure and improve the website.
- Measure website and campaign performance.
- Comply with legal, accounting or regulatory obligations.
- Send marketing communications only where permission or another lawful basis exists.
04. Lawful bases
Where UK GDPR or EU GDPR applies, processing may rely on consent, steps requested before entering a contract, performance of a contract, legal obligations or legitimate interests such as responding to business enquiries and protecting the website.
05. Sharing information
Information may be shared with trusted service providers where required for hosting, email, analytics, forms, project management, accounting, legal support or delivery. Providers should only receive information necessary for their role.
Personal information is not sold to advertisers.
06. International transfers
Some technology providers may process information outside your country. Where required, appropriate contractual or legal safeguards should be used.
07. Data retention
Information is retained only for as long as reasonably necessary for enquiries, project delivery, legal obligations, dispute resolution and legitimate business records. Enquiries that do not become projects may be removed after an appropriate retention period.
08. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, request data portability or withdraw consent. You may also complain to the relevant data protection authority.
09. Cookies and analytics
This website may use essential cookies and, with appropriate consent, analytics or advertising technologies. See the Cookie Policy for more information.
10. Security
Reasonable technical and organisational measures should be used to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.
11. Contact
Privacy questions or rights requests can be sent to info@wizziosoft.com. The data controller is Wizziosoft Solutions Ltd, registered at 14 Boughey Road, Stoke-on-Trent, ST4 2BQ.